Nombre comercial:Concentrix
Industria :Servicios

Perfil de la empresa:Concentrix is a global business process outsourcing company with award-winning expertise in providing our clients with platforms and services to support the customer lifecycle. From locations in the Philippines, China, Costa Rica, Nicaragua, the United States, United Kingdom, India and Japan, our more than 7,000 employees support millions of transactions in multiple languages and countries worldwide. Concentrix Corporation is a wholly-owned subsidiary of SYNNEX Corporation, a Fortune 500 company

 

Puesto equivalente:Agente
Área dLa posición:Call center
Subnivel de puesto:Profesional
Años de experiencia:1
Cantones:San José - San José, San José - Escazú, San José - Desamparados, San José - Aserrí, San José - Santa Ana, San José - Alajuelita, San José - Curridabat, San José - León Cortés Castro, San José - Puriscal, San José - Tarrazú, San José - Mora, San José - Goicoechea, San José - Vásquez de Coronado, San José - Acosta, San José - Tibás, San José - Moravia, San José - Montes de Oca, San José - Turrubares, San José - Dota, San José - Pérez Zeledón
Remuneración:C 550.001 - C 650.000
Profesión:Bachillerato edu diversificada
Nivel de estudio:Bachillerato edu. diversificada
Idioma:Frances (80)
Cantidad de vacantes:5
Tipo de contrato:Indefinido
Tiempo dedicado:Mensual
Fecha de publicación:28/11/2017
Fecha de Vencimiento:26/02/2018
Código:743806

Descripción:-Deal with Promotion Deal validation & approval requests for sales & partners;-Provide support via email or case management tool, working languages are English;-Ensure process requests per policy and keep knowledge refreshed;-Ensure transactions are completed within SLAs and with quality standards;-Exert tools and resources to guide clients and find resolutions, and collaborate with other cross-functional team to resolve the requests;-Different work shifts; Also the required skill when hiring, -Proficient English in reading and writing, basic spoken English skill-Familiar with Microsoft Office Software-Good Communication skill, work initiative, and willing to learn-Passion for customer service, good team work and high responsibility-Related work experience in BPO is preferred.Language Requirements:- 85% English- 85% French
Requisitos para aplicar:Minimum Qualifications:o High School Diplomao High French proficiency level (85%+) & English level (85%+)o Great Customer Service Skillso Basic troubleshooting and problem-solving skills (knowledge in technology is required) o Excellent verbal, written and interpersonal communication skills o Schedule flexibility (Monday to Friday - Schedule window: 4:00 am to 5:00 pm)o Call Center experience is a pluso Backoffice experience is also a plus
Industria :Servicios
Call center

Oferta de trabajo: French Backoffice:Concentrix
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Empleos en Concentrix